Frequently Asked Questions

How long does counselling take and how often do I need to come?

The counselling process varies in length depending on many factors. Counsellors will collaborate with clients, by setting reasonable goals, establishing a pace that allows for integration of the counselling work, and respecting the client’s financial and time restrictions. As counselling is a relational process, sessions are often more frequent in the beginning, and as familiarity increases, sessions are stretched out to allow for the application of new strategies and concepts.

What are your fees and is there any third party coverage for my therapy?

Our rate options vary from $110-185 depending on the type of treatment, length of session and therapist. Many extended health plans will cover counselling, please be sure to check with your extended health plan provider to be sure of any limitations or specifications, such as only covering certain designations, such as registered social workers or psychologists. We have counsellors who are approved to work with Crime Victims Assistance Program, ICBC, First Nations Health Authority, and select EAP providers. Please contact us by phone or email for more details on fees and coverage – CLICK HERE

Do you offer a free consultation?

Some of our counsellors offer a complimentary free consultation. This is an opportunity to see if the counselling relationship will be a “good fit.”

Are your counsellor’s qualified to provide services through the First Nations Health Authority?

Ariel Graham and Sherri Hohert are approved to offer counselling to clients who have a First Nations status number.

What is counselling certification and how do I know if my counsellor is registered?

Counsellors who are registered with a professional association have met the academic, clinical competence, and professional requirements for membership. They are accountable to the association’s code of ethics and best practice guidelines.

Therapists who are members of a professional association will have letters behind their names. Such letters may include:

  • RCC- Registered Clinical Counsellor
  • CCC- Canadian Certified Counsellor
  • RCSW – Registered Social Worker
  • P. Psych. – Registered Psychologist

For more information on the regulation of the counselling profession in BC please see: FACT BC

Is your facility accessible?

Our office is wheelchair accessible as are the restrooms. We are easily reached by car or bus and there is free 2 hour parking on View Street and affordable parking at the back of the building.

What therapeutic approaches do you offer?

Our clinical team offers a vast array of therapeutic approaches. Approaches include but are not limited to: Family Systems theories, Narrative therapy, Somatic approaches, Mindfulness based practices, Radically Open Dialectical Behavioural Therapy, Dialectical Behaviour Therapy, Family Based Therapy for Eating Disorders, Cognitive Behaviour Therapy, and play based approaches. Please see our bio pages from more information on approaches by individual clinicians, or contact us directly.

Contact one of our counsellors today: